Business Details
22 Years
experience
Your Trusted Dermatology & Medical Spa in Rochester, NY
Helendale Dermatology & Medical Spa is a trusted provider of comprehensive dermatological care and cosmetic treatments in Rochester, NY. Founded in 2004 by board-certified dermatologist Dr. Elizabeth Arthur, our practice combines medical expertise with personalized attention to address both the physical and emotional aspects of skin health. With over two decades of experience, Dr. Arthur and her team specialize in diagnosing and treating skin conditions ranging from acne and psoriasis to skin cancer, while also offering advanced cosmetic procedures to enhance appearance and confidence.Our mission prioritizes holistic well-being, utilizing medical-grade products and customized skincare regimens tailored to individual needs. As an integral part of the Rochester community, we maintain affiliations with local hospitals and actively participate in educational initiatives and charitable causes, ensuring our patients receive care that is both clinically excellent and deeply compassionate.
Services
Cosmetic Dermatology
Medical Dermatology
Body Contouring
Laser Treatments
Hair Loss Treatments
Medical Spa Services
Skin Care Products
Acne Treatment
Psoriasis Treatment
Rosacea Treatment
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in medical and cosmetic dermatology.
- Our board-certified dermatologist leads with advanced clinical expertise.
- We utilize state-of-the-art technology like CoolSculpting and laser treatments.
- Personalized skincare regimens are tailored to individual health needs.
- Our compassionate approach addresses both medical and psychological aspects of skin health.
What people say
Professional expertise
Personalized care
Effective treatments
Compassionate approach
Attentive staff
Services
Cosmetic Dermatology
Our cosmetic dermatology services address wrinkles, skin texture, and aging concerns using FDA-approved injectables like Botox and dermal fillers. These non-surgical solutions restore youthful appearance through targeted wrinkle reduction and volume enhancement, tailored to individual facial anatomy.
Medical Dermatology
We diagnose and treat medical skin conditions including acne, eczema, psoriasis, and skin cancer. Our board-certified dermatologist employs evidence-based treatments to manage chronic conditions and prevent complications while addressing patients' quality-of-life concerns.
Body Contouring
CoolSculpting and CoolTone technologies target stubborn fat and build muscle tone without surgery. These FDA-approved treatments permanently reduce fat cells and enhance muscle definition in areas like the abdomen and thighs through controlled cooling and magnetic stimulation.
Laser Treatments
Medical-grade laser therapies address pigmentation, vascular lesions, and skin texture irregularities. Vbeam Perfecta and DOT Laser treatments stimulate collagen production and resurface skin for improved tone and elasticity with minimal downtime.
Hair Loss Treatments
Our hair loss center offers solutions for thinning hair and alopecia using advanced technologies like Platelet Rich Plasma and medical-grade topical treatments. Personalized plans target underlying causes while promoting natural hair regrowth and scalp health.
People
Dr. Elizabeth Arthur
Dermatologist
Board-certified dermatologist with 20+ years of experience, founder of Helendale Dermatology. Completed residency at Hahnemann University and teaches at Rochester General Hospital. Conducts clinical research on skin conditions and injectables.
Questions
What dermatology services do you offer?
We provide comprehensive medical and cosmetic dermatology services including skin cancer screenings, acne treatment, laser therapies, injectables, and body contouring using CoolSculpting technology.
How can I schedule an appointment?
Request appointments through our online patient portal or by calling 585-266-5420 during regular business hours Monday through Friday.
Do you accept insurance?
Medical dermatology services are typically covered by insurance. Contact our office for specific details about your coverage and payment options.
Are financing options available?
Yes, we offer flexible financing through third-party providers for cosmetic treatments and skincare products to accommodate various budgets.
What skincare products do you recommend?
Our medical-grade skincare products from brands like SkinMedica and Avène are customized to individual needs, addressing concerns from anti-aging to sensitive skin conditions.
Do you treat skin cancer?
Yes, we provide skin cancer screenings, diagnosis, and treatment for precancerous and cancerous lesions using advanced dermatological techniques.
Reviews (4)
Thomas Reitze
Feb 26, 2022
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Took months to get in. Wasn't seen by doctor or nurse, don't know persons title. After short treatment a return visit was set up for many months in future. Then when the time came they said the person I was seeing quit and I would have to get an appointment for even farther out, in June instead of the scheduled March appointment. (it would then be about a year since I first went to my doctor about this. Is that acceptable?) In the mean time the condition has gotten much worse and is different than when they first saw it. Said nurse would call to see what could be done about rescheduling an appointment, but no one ever called. Looking for a new place to go.
Megan Heiden
Feb 16, 2022
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I called to book an appointment and they told me they don't treat port wine stain birthmarks nor do they have the v beam laser. Their website states that they have this laser and that they treat port wine stains. but they don't. False advertisement!
Eliana P. Sapienza
Jan 25, 2022
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Do not come here if you have a Real Skin Problem. Got biopsy done and the only thing they told me as "you have an inflammation" as in REALLY? I'm not blind I can see the inflammation. Treatments didn't work. by the 5th visit I just stop wasting my time going here.
Karen A.
Oct 13, 2021
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I've been going to Helendale Dermatology & Medical Spa for several years. I've been very satisfied with the services I have received. I've noticed the employees are very happy and everyone is very kind. That speaks volumes. It's evident they are in a positive environment.
